Shipping policy
Shipping Policy
Last updated: July 2026
Thank you for shopping with Flora!
Free Worldwide Shipping
We are happy to offer FREE shipping on all orders worldwide.
Order Processing
Orders are processed within 1–3 business days after payment is confirmed.
Please note that processing times may be longer during holidays or periods of high demand.
Estimated Delivery Time
Estimated delivery times:
- Europe: 7–15 business days
- United States & Canada: 7–15 business days
- Australia & New Zealand: 8–18 business days
- Other countries: 10–20 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email if tracking is available.
Customs & Import Taxes
Customers are responsible for any customs duties, taxes, or import fees required by their country.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order.
Flora is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping, please contact us:
Email: flora.shop.team@gmail.com