Shipping policy

Shipping Policy

Last updated: July 2026

Thank you for shopping with Flora!

Free Worldwide Shipping

We are happy to offer FREE shipping on all orders worldwide.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.

Please note that processing times may be longer during holidays or periods of high demand.

Estimated Delivery Time

Estimated delivery times:

  • Europe: 7–15 business days
  • United States & Canada: 7–15 business days
  • Australia & New Zealand: 8–18 business days
  • Other countries: 10–20 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email if tracking is available.

Customs & Import Taxes

Customers are responsible for any customs duties, taxes, or import fees required by their country.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

Flora is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, please contact us:

Email: flora.shop.team@gmail.com